Client Relations Specialist Location: Emeryville, CA Hourly Rate: $26.00
Support Clients. Strengthen Care. Grow Your Career.
Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers through the Employer of Record program. The Client Relations Specialist will monitor program participants’ ability to manage their care and provide exceptional customer service.
Why You’ll Love This Role:
Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
Comprehensive Benefits: Health, dental, vision, and life insurance
Retirement Planning: 401(k) savings plan with company matching
Employee Discounts: Access to hundreds of nationwide vendor discounts
Recognition & Rewards: Be celebrated through our awards and recognition programs
Career Advancement: Opportunities to grow within a supportive organization
Training & Mentorship: Benefit from structured onboarding and ongoing development
Key Responsibilities:
Maintain confidentiality of program participants
Complete consumer admissions/intakes as directed
Ensure client services are authorized and communicated to clients and caregivers
Manage referrals and maintain communication with clients and Case Managers
Provide timely updates to Case Managers and internal teams
Assist with time reporting issues and operational support
Notify leadership and payor sources of concerns, including fraud or misuse
Complete quarterly customer service calls and attend service planning meetings
Maintain accurate consumer records
Support Field Support Team with onboarding and compliance tracking
Qualifications:
High school diploma or equivalent required; some college coursework preferred
Must meet all federal, state, and local requirements
Energetic, self-motivated, and adaptable in a dynamic environment
Strong organizational, planning, and problem-solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Teams)
Spanish language proficiency preferred
English and Spanish language proficiency required
Be the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we’d love to hear from you.
Apply today and join a team that values your dedication and bilingual skills.
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Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
"Pursuant to the San Francisco Fair Chance Initiative, Maxim Healthcare will consider for employment qualified applicants with arrest and conviction records"
No matter where you are in your life and career journey, we support you with the tools and resources you need to amplify your success. Explore our many offerings.
At Maxim Healthcare, we care together: for our patients, our communities and each other. We see you for who you are today and everything you’ll be tomorrow. Here, your expertise will be trusted, you’ll have the support you need to grow and you’ll be empowered to thrive – in and beyond work. Explore some of the things that make us special.
Our training and advancement programs for college students and graduates are designed to educate on the healthcare industry, promote strong relationship and networking skills, develop leadership and motivation skills, and prepare our employees for the next step in their career.
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March 30, 2026Related Content
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